{"product_id":"collins-business-english-hotel-and-hospitality-english","title":"Collins Business English. Hotel and Hospitality English","description":"This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.- 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.- 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.- The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.- The online audio provides valuable listening practice to accompany each unit.","brand":"Harper Collins Publ. UK","offers":[{"title":"Default Title","offer_id":57593129042246,"sku":"9780007431984","price":16.97,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0852\/3081\/3510\/files\/90e222ee7d156290fddb978b3b4cb820241b89c4db3c5822fda91741b5857c39.jpg?v=1791935609","url":"https:\/\/www.averdo.com\/products\/collins-business-english-hotel-and-hospitality-english","provider":"Averdo","version":"1.0","type":"link"}